FAQ

How long will it take to build my website?
The turn around time to complete a website will depend upon how many pages you have, how complex they are and if you are available for feedback and to make changes as required. The average 10 page website takes less than 1 week to create if we have everything we need from the client to finish it.

We suggest you the following to speed up the process:

1. Purchase your domain name and keep all the required login details handy for us.
2. Gather all the content / images for the site & give them to us when you order the site
3. For an ecommerce website, you will need to provide us all the details for each product.

What types of websites can you build?

Mind Spark Technologies has the skill and expertise to build any type of website such as:

• Basic, personal websites

• Business websites

• eCommerce websites

• Online community websites

• Custom developed online applications

• Intranets

To bring innovation we use cutting edge technologies and tools to build sites in PHP / Android / iOS as well as work with all types of database systems / content management systems.

What type of support can I expect?
  • We provide you with dedicated access credentials to our premium support module where it acts as a online secure ticket support system.
  • If you are a current web design or online marketing client of ours we provide one-on-one customer support via our secure ticket support system.
  • Every client gets a certain amount of on-going support both during and after their project.
  • The amount of time allocated to each project, depends on the project scope.
How can I be confident of the quality and reliability?
Mind Spark Technologies focuses on quality as a main priority and we ensure to follow the quality standards to bring in customer satisfaction. Our expert team builds customized software applications and management information systems that meet the highest standards of quality. At MST, we follow standard processes to ensure that we develop a deep understanding of your needs, wants and expectations. The result is an exceptional product.
How do you deal with urgent bug fixing?
We are doing our best to avoid programming errors in products delivered to our customers. However, everybody familiar with software development practice knows that from time to time bugs appear even in the highest quality products. We strive to fix bugs as soon as possible according to the maintenance clause.
How detailed set of requirements do you require from us?
It’s an interactive process. For successful design project realization we need a detailed specification. You should point all your preferences concerning style, color gamut, shapes. Also we need to know your project specification, description of the application and the design will be developed for. It would be great to have demo versions of your programs for further design development.